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Opening hours

Our Customer Service team are available:
Monday: 8:30am - 6pm
Tuesday: 8:30am - 6pm
Wednesday: 8:30am - 6pm
Thursday: 8:30am - 6pm
Friday: 8:30am - 5pm
Saturday: Closed
Sunday: Closed


Lancaster Assessment Centre
The Gatehouse
White Cross Business Park
White Cross Street

Centre Info

Lancaster DSA Assessment Centre is a DSA-QAG accredited outreach assessment centre with appointments for needs assessments available within the next 2-3 days. The centre is located at The Pinnacle on Station Way and can be easily accessed by train and car.

At the centre we provide DSA needs assessments for any student at university, or due to start at university, who has applied for Disabled Student’s Allowances (DSA).

Centre facilities:

  • Assessments are usually available within the next 2-3 days.
  • We offer assessments from Monday to Friday, from 10am to 4pm.
  • Nearby parking available.
  • Lancaster train  station is just a 10-minute walk away.

How to find us


For pinpoint directions to the entrance of the building, please download the what3words app from your app store/play store and enter the following 3 words:


Having entered the 3 words, select ‘navigate’ and then choose your preferred map app.

The Lancaster DSA Assessment Centre is located in The Gatehouse on White Cross Business Park, which is just over a 10 minute walk from the train station and very close to the city centre.

From the train station, exit the station and turn left towards the city centre and onto Westbourne Road. Continue onto Meeting House Lane and then onto Market Street. At the end of Market Street, opposite the pedestrianised zone, turn right onto the A6. Continue along the A6 for approximately 550 metres until you cross the canal. Just after the canal crossing, turn left onto White Cross Street. Proceed along White Cross Street for approximately 100 metres and you’ll see The Gatehouse Reception on your left-hand side.

If driving to the centre, use the postcode LA1 4XQ to search online for the best route for you. This is the postcode for the car park at White Cross Business Park which is just one minute away from the Assessment Centre.

On arrival at The Gatehouse, please report to Reception and our assessor will come and meet you.