Our aim:
To deliver the highest quality assessment services which enable disabled students to access the specialist equipment and support they need to fulfil their potential at university or college. Find out what DSA benefits you will get if you choose contact associates.

Why choose us:

• We aim to offer a DSAs Needs Assessment within 2-3 days and in no more than 10 days.
• Our current turnaround time for a DSAs Needs Assessment report is 5 working days
• We recruit and train the very best, most experienced assessors with the ability to engage effectively with people
• We’ve invested in fully equipped DSA QAG registered centres in convenient locations across England and a fully equipped centre in Belfast.

What students have said about our Needs Assessments:

“It was amazing. For the first time I felt like I was listened to.”

“It [the assessment] went very well, [the Assessor] was very welcoming and was obviously very good at her job.”

“[the Assessor] had an excellent way of speaking to encourage [the student] to talk about his disabilities and used the right manner. [We were] amazed at what was available.”

“I just wanted to say thank you for everything you did for me when I came down for my assessment, and how at ease I felt during the assessment as I was anxious before I came along.”

What universities have said about us:

“Students receive their appointments quickly and to suit their availability, especially after taking into consideration students’ timetable/placements and often working hours.”

“Before the Study Needs Assessment takes place, students are sent comprehensive information regarding their assessment…Students also report that they have a very good experience at the Study Needs Assessment Centre and that they feel at ease with the Assessor. Students tell me that they are well prepared for the assessment as everything regarding the process is fully explained to them. Students report that Assessors are always happy to discuss/demonstrate any equipment that they would like to recommend.”

“I have a really good working relationship with assessors from Contact Associates Ltd and am able to liaise when necessary and appropriate regarding student requirements. I can also confirm that the recommendations made in the report are always first class. Assessors keep up to date with evolving technology, this is demonstrated with the change from recommending dictaphones to the live scribe pad/pen where necessary. Contact Associates Ltd also provides a very good service for students whose additional requirements have changed over time, where a need to have something added/changed in the original assessment has been identified.”